Privacy Policy

Rivera Enterprise Solutions LLC (“the Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, store, and share your information when you use our website, engage our professional services, or purchase our digital products.

1. Data Controller

The entity responsible for the processing of your personal information is Rivera Enterprise Solutions LLC, with its registered office at 30 N Gould St, Ste N, Sheridan, WY 82801, USA, and contact email contacto@riveraautomations.com.

2. Information We Collect

We may collect the following categories of information:

• Identification information: name, business name, email address, phone number, and mailing address.
• Billing information: tax and billing details necessary to issue invoices. Payment card data is processed directly by our payment providers (Stripe) and is not stored on our servers.
• Technical information: IP address, browser type, operating system, and website usage data.
• Communications: the content of emails, messages, and inquiries you send to us.

3. How We Use Your Information

We use the information we collect to:

• Deliver and administer our consulting services.
• Process payments and deliver purchased digital products.
• Respond to your inquiries, support requests, and other communications.
• Comply with legal, accounting, and tax obligations applicable to our business.
• Improve the quality of our website, content, and user experience.

4. Legal Basis for Processing

We process your information based on: (i) the performance of a contract when you engage our services; (ii) your consent when expressly requested; (iii) compliance with legal obligations; and (iv) our legitimate interest in operating and improving our business.

5. Sharing Information with Third Parties

We do not sell or rent your personal information. We may share it only with:

• Payment processors: Stripe, Inc. for the secure processing of transactions.
• Technology service providers: hosting, email, analytics, and communications vendors, who act as data processors under confidentiality agreements.
• Competent authorities: when required by law, court order, or applicable regulation.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve the user experience, analyze traffic, and remember your preferences. You may configure your browser to reject cookies; however, some features of the website may not function properly as a result.

7. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or for the period required by applicable law (for example, tax and accounting obligations).

9. Your Rights

Depending on your jurisdiction of residence, you may have the following rights regarding your personal information: access, correction, deletion, objection, restriction of processing, and portability. To exercise these rights, please contact us at contacto@riveraautomations.com.

10. International Transfers

Because we operate from the United States of America, your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.

11. Children’s Privacy

Our services are directed exclusively to businesses and individuals 18 years of age or older. We do not knowingly collect personal information from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted on this page, together with its latest update date.

13. Contact

If you have any questions about this Privacy Policy or would like to exercise your rights, you may contact us at contacto@riveraautomations.com or by mail at Rivera Enterprise Solutions LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, USA.